Event Attendance FAQ

All of our current programs are being offered via Zoom Meeting, but some of them are also offered in person, and become “hybrid programs”.  Below are some tips both for attending in person AND connecting to and  participating via Zoom.

NOTE: Can’t attend an event as it’s happening? OFJ records all of our events and provides the links to everyone registered for the event – but you MUST be registered for the event to receive the link. All OFJ members are automatically registered for Friday Talks, and Journey members for Saturday workshops as well. Non-members MUST purchase a ticket in advance of the event, whether they can attend or not, in order to receive the recording links. Click here to read more about our recordings.

Find your ticket

Login to the OFJ.org website, using the Login button in the top menu.
If you’ve lost/forgotten your password, the login screen offers a link to to recover it.
Once you’re logged in, you are taken to the My Events tab on your My Account page.
You are shown a list of all the events for which you are registered, with the closest event at the top of the list.
If you do not see the event listed, you do not have a registration for the event. If you believe you are a current OFJ member, contact us to fix the problem. If you are not an OFJ Member you can become a member, or purchase a ticket.

Show your ticket at the door if attending live

Follow the directions in Find Your Ticket section of this document, and show your screen to the volunteer at the door. That’s it!

No phone? Trouble accessing the screen described? No problem! Go to the registration desk and they will check you in manually.

Join a Zoom meeting

We encourage people unfamiliar with Zoom to arrive early to make sure their audio and video are working properly. If you have problems we can try and help you. We open our events a half hour before they begin.
Click the event image or title.
First, follow the directions in Find Your Ticket section of this document.
Click or tap on the event you are attending.
You are taken to the event page and shown the blue Join Zoom Meeting button.
Click the blue Join Zoom Meeting to join the event. If you do not see the blue button please make sure you have scrolled to the bottom of the page first. If you still do not see it then there is a problem with your registration. Contact us to fix the problem.
Once you click the blue button:

You may be asked to install the Zoom client. Click the Open Zoom button.

You may be asked to enter your name and email address to authenticate yourself

You may find yourself in the Waiting Room. If so, you’ll be admitted to the meeting shortly — you don’t need to do anything!

Zoom Audio Info

In most events you will be muted throughout the event. In Zoom-only workshops, you will be muted unless asked by the host to unmute yourself in order to ask a question of, or otherwise interact with, the presenter. If you are unmuted, please be aware of background noise in your viewing location – everyone will be able to hear it!

Zoom Chat Info

In lecture events, Chat between all attendees will be on for a half hour before the event and during the break between the lecture and the Q&A. During the lecture Chat will be disabled except to contact the meeting host. During the break you will have a chance to use the Chat window to ask questions of the presenter. In other events, like workshops, Chat will be available among all attendees for the entire event.

Zoom Recording Info

Your event may be recorded. You will hear an announcement as you connect to the meeting telling you if it is being recorded. If you do not wish to appear on screen, please disable your video using the tools in the Zoom toolbar that will appear once you join the meeting. You also have the ability to rename yourself, using the same toolbar.For some recorded events, the recording will be available to view for a limited time after the event. We strive to send to all those registered for the event an email within 72 hours after the event providing the link and details about how long it will be active. Please do not forward the recording link, share with others, or post publicly.We also post to the library all available event video recordings one year after the event date. You can find these recordings in the library catalog here.Oregon Friends of C.G. Jung reserves the right to edit the recordings as necessary for content or concision.
Please note: OFJ makes every effort to capture recordings of all events, but cannot be responsible for unexpected technical problems that affect affect recording quality or capture.

Change Your View

Choose how you want to see the speaker and other participants. Use the appropriate button in the upper-right corner of your screen.

Gallery View – everyone is the same size. Person speaking is highlighted:

Speaker View – the person speaking is always large and centered:

Newer Zoom installations see the following View menu in the upper-right corner instead. It works the same – click the View drop-down menu and choose “Speaker View” or “Gallery View”:

Adjust Shared Screen Size

The presenter may share their screen from time to time, when they have slides or other visual materials they want to share. Your view of other participants will change to accommodate the shared materials. You can adjust the relative sizes of the shared materials and other participants by clicking and dragging the separator bar as shown below:

Use the Zoom Toolbar

At the bottom of your screen you’ll see a control panel:Mute / Unmute: Click to mute and unmute your microphone. For Friday Talks and hybrid Saturday Workshops, you will be muted throughout the lecture and will ask questions of the presenter via Chat box.  For Zoom-only Saturday Workshops, attendees will be able to mute and unmute themselves, except when speaker is lecturing. If you are asked to speak during Q & A  you will see a popup window asking you to unmute yourself. You will also be unmuted during any breakout sessions.

Audio Controls (click the ^ arrow next to Mute / Unmute) allow you to change the microphone and speaker that Zoom is currently using on your computer, leave computer audio, and access the full audio settings.

Start Video / Stop Video: Click to turn your camera on or off. OFJ events are recorded, and you can use this control to turn off your video camera.

Video Controls (click the ^ arrow next to Start Video / Stop Video): Change cameras if you have multiple cameras, select a virtual background (if enabled), or access your full video settings.

Participants: Click to display a list of people currently in the meeting.

Rename: Hover over your name, click More (the 3-dot icon), and choose Rename to change your screen name displayed to other attendees.

Chat: Displays the chat window to chat with the Meeting Host and other attendees. Depending on what the Meeting Host has enabled,  you may be able to chat publicly or privately, with everyone or just a particular attendee. Click the blue button to see the options available to you:

If you need to contact the Meeting Host, use the chat window and send a private message to them.

If you find the Chat window distracting, close it by clicking the Chat button again.

For Friday Talks chat between all attendees is on before the event, during the break between the lecture and the Q&A, and for up to half an hour after the event. During the talk Chat is disabled except to contact the Meeting Host. During the break you will have a chance to use the Chat window to ask questions of the presenter. For Saturday Workshops, chat is available throughout the workshop.

Share Screen: Disabled.

Record: Disabled.

Reactions: Allows you to display, for ten seconds, an icon next to your name expressing your reaction to what is happening in the event. Click to choose the icon you wish to display.

Leave: Leave the meeting. You can rejoin by clicking the link on the lecture page where you first entered. Specifically: Log in to your account at ofj.org. This will take you to My Account/My Events and the top event will be the current one. Click on title or image.This will take you to the event page and at the bottom the blue Join Zoom Meeting button.

Turn Closed Captioning On and Off

OFJ has recently enabled closed captioning. Use the Live Transcript button on the toolbar to enable/disable the subtitles. Click the up arrow on the left side of the button to see your options, as shown below (options will vary according to your current settings):

The Transcript option will optionally open a separate window for the subtitles.

Choose the Subtitle Settings… option to set the size of the lettering displayed (helpful if you find the subtitles too large or too small).

Contact Support

If you need Zoom support before or during the event, please email [email protected]. We will be monitoring this email box. We will not be able to respond to emails sent to other OFJ email addresses or to phone calls made to the OFJ phone number.
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